FAQs

HomeFAQs

Fast and Quality Services

Elegant makes it easy to order super soft, stylish custom printed everything that get your message into the world.

Yunhui Garment

FAQs

Your creations are completely secure with us. As part of our “clothing supplier code of conduct,” we will not disclose your designs to anybody who is not involved in the production of your product.

Each product is subjected to a risk assessment, and a testing menu is created based on the product and fabric characteristics. We frequently conduct home laundry, colorfastness, shrinkage, anti-pilling, and seam strength testing. Other tests are available for an extra fee upon request.

As a full-service apparel provider, we invest much time and resources in acquiring materials. Most well-known materials can be obtained within a few days. Because we must check with multiple fabric suppliers in different regions of the country, the delivery of some new and unique fabrics may take a bit longer. In rare instances, the material you desire may not be readily accessible and will have to be produced just for you. This necessitates that the fabric mill creates a sample yardage for you. This occurs infrequently and only when nothing comparable is available.

Although we rarely produce salesman samples, we know that certain brands demand them as part of their selling strategy. We want to offer this service to brands that have been on the market for a long time and can quickly meet all the basic requirements. For new, unestablished brands, we can only provide salesperson samples with a confirmed purchase order that meets the minimum order quantity.

Because creating the tech pack is part of the creative process, it is inappropriate for the clothing manufacturer to make it. It requires excessive control over the creative process, and the brand’s design team best handles this. Together with our clients, we can ensure that the tech packs are as clear and comprehensive as possible so that the samples and quotes turn out as planned.

After we receive all the necessary information from you, such as your tech pack and quality reference materials, it will take us around 4-5 days to provide you with a cost estimate. The pricing will be validated following sampling, which will take 1-2 weeks after the quotations.

Many of the premium brands we work with a request that we keep their brand names and products confidential. We are aware that it is usual for clothes retailers to plaster their websites and catalogs with brand logos. This is sometimes overdone, and many brands prefer displaying their names differently. Therefore, we choose to maintain discretion and only disclose this information privately.

For any quality issues, we will be accountable and issue a refund.

If you are dissatisfied with the sample and wish to make modifications, sample payments are non-refundable.

We provide different color swatches for choosing colors for various fabric types. We offer over sixty distinct color variations for most cloth.

Due to our position in China, close to the most prominent fabric market in the world, we have access to all conventional types of cloth.
Additionally, we can produce a cloth with a custom print design.

18 to 35 days, it depends on the design and amount of the order.

First, provide us with your tech pack or images of the desired style.

Then, we debate the details and choose the optimal design solution.

Next, we manufacture and ship you samples.

After receiving your permission, we will begin mass production.

We will then ship things to you.

Regarding sample orders, we offer PayPal to safeguard your funds.

As for large orders, bank transfer (T/T) is the standard. PayPal works with us as well.

Sample order: 100% payment before sample production

70% deposit before mass production and 30% balance before shipment for bulk orders.

Standard packing: (free)

One item of apparel stuffed into an empty PP bag.

Between 20 and 100 items are packed per carton.

Customized packaging: (cost depends on your packing design)

For the majority of nations and areas, we offer:

DHL/ UPS/ FedEx express delivery
Air cargo followed by DPD delivery to your address
Sea transport followed by DPD delivery to your address


Shipping Cost: 1 > 2 > 3

Shipping time: 3 > 2 > 1